Support

How can we help?

Purchases

Web customers can use Manage Subscription to review, update, or cancel through Stripe. App Store customers can use Restore Purchases or Manage Subscription through Apple.

Account deletion

Open Account in PrepWise and choose Delete account. Web deletion removes PrepWise cloud data and the linked Stripe customer. Apple subscriptions must be cancelled separately through Apple.

Contact

Contact James Hope at creativesolutionssupport@gmail.com. PrepWise support is based in Kansas City, Missouri.